Cloud computing can help P&C carriers but only if they also create the capability for rapid 'composable' experimentation and innovation alongside.
According to a Deloitte survey, P&C Carriers like American Family, Nationwide and the Hanover are accelerating their move to cloud computing platforms. The pandemic has accelerated carriers’ shift towards cloud computing for both transaction systems and advanced analytical and AI solutions. Couple this with the existence of many valuable cloud-based insuretech services and the cloud becomes the platform for increased digitization of the customer experience.